Partner with product and engineering to identify requirements, user scenarios, and design for Sunrun’s customer portal. Illustrate complex use cases by creating journey flows and wireframes, testing quickly with metric-driven user research. Work closely with product and sales to optimize the experience for sales pipeline tool by translating actionable insights into user needs. Maintain a strong design brand across teams through tight collaboration with marketing and customer experience.
Review mentee projects on a weekly basis during a six month curriculum. Set goals with mentees, give feedback, and prepare them for a UX career.
Designed user-centric solutions for client internal platforms. Translated user and stakeholder needs into design requirements. Implemented user research, journey maps, wireframes, and prototypes through iterative Agile sprints.
Designed patient-facing app for diabetes management. Created marketing/sales pitch material for investors, physicians, and patients.
Designed flyers for campus organizations. Created personal branding identity and developed marketing collateral for local businesses.